⊙ Product Warranty Service:
Where Zidi Electronic Products, the purchaser enjoys the following warranty period from the date of purchase:
The detachable speaker unit is 3-5 years old, the professional electronic unit is 2 years, the consumer electronics unit, the non-removable speaker unit and the headphone unit for 1 year.
1, with the warranty card and proof of purchase (sales invoice) to prove to be in the domestic sales channels recognized by Dee Electronics products, enjoy free maintenance services during the warranty period.
2. For the electronic products purchased by authorized sales channels outside Mainland China, the repairs during the warranty period may be exempted from spare parts costs.
3. When the customer requests for product maintenance, if the bar code on the product is damaged or altered, it is not covered by the warranty.
4. When the customer comes to the customer service center to pick up the repair product, they must use the “Customer Pickup Document” of the “Product Maintenance Record Sheet” to withdraw. At the same time, the customer must pay the full cost in the form of cash (or credit card).
5. All repaired products with replacement parts will have an extended warranty period of three months from the date the customer receives the product. The customer needs to save the “customer retention voucher” for proof.
6. If the customer still does not come to the customer service center within three months after the product is repaired, Dyson Electronics will no longer bear any loss that the customer may suffer as a result of the overdue receipt of the product.
⊙ Product Warranty Service:
Iron Triangle guarantees to the user that the products listed in this warranty card have good performance and complete parts, and provide free warranty service. The warranty terms are as follows:
1, the consumer from the date of purchase in accordance with the product warranty card description of the warranty period, the product quality failure occurs, the company's technical staff confirmed that the machine failure is normal under the circumstances, will provide free warranty service, but all replacement parts Belong to the company.
2. In the following cases, the company will refuse to provide free warranty service, but provide maintenance services and collect relevant parts and labor costs according to the situation:
a. The product was damaged due to incorrect operation, negligent use, or irresistible;
b. The product was previously repaired without authorization by the company;
c. The earphone unit is used at a loud volume, which causes damage to the diaphragm, breakage of the earphone cable, squeezing, flooding, damage to the casing, deformation, etc., caused by debris or impact;
d. The product does not operate according to the original installation instructions;
e. The sales unit’s sales vouchers related to the original warranty card cannot be provided, or the purchase date is beyond the warranty period.
3. In the following circumstances, the company will refuse to provide maintenance services:
a. The contents of the original warranty card or product warranty card cannot be provided inconsistent with the product;
b. The contents of the warranty card and anti-counterfeiting label's logistic code have been altered or are obscure and unreadable.
4. The free service provided by this warranty card does not include product attachments, other decoration items, etc.
5, warranty service does not include shipping costs and does not provide on-site service.
Contact Person: Xu Sheng Phone: 13403826771 Tel: 86-0769-88021560 Fax: 86-0769-88021570 Email: sales@xubeats.com
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